1. Q: Are you a trading company or manufacturer?
A: We are a proud OEM/ODM factory.
2. Q: What is your typical delivery timeframe?
A: Normally, it takes between 15-20 days.
3. Q: What payment methods does your esteemed company accept?
A: We graciously accept T/T payments. A 50% deposit is required to secure your order, and the remaining 50% must be settled prior to shipment, ensuring a smooth and secure transaction.
5. Q: Is it possible for us to have our own logo elegantly printed on the LED screen?
A: Absolutely. We would be delighted to accommodate your branding needs. Please provide us with all relevant details at your earliest convenience before production commences.
6. Q: Do you offer comprehensive technical training, including installation and usage training?
A: Certainly, we are committed to delivering a complete service package. Our full-service offerings cover pre-sales guidance, sales support, and after-sales assistance, ensuring you have a seamless experience with us.
7. Q: Can you explain what is meant by LED display models expressed as PX, like P2, P3, P4, and so on?
A: These notations indicate the pixel pitch: for instance, P2 means 2mm, P3 means 3mm, and so forth, up to P10. The pixel pitch is a crucial factor that determines the resolution of the LED display-a smaller pitch signifies a higher resolution, providing sharper and more detailed visuals.
8. Q: What essential information should I provide when ordering a display?
A: To tailor the perfect LED display for your needs, kindly furnish us with the display's width and height, its primary use, the expected viewing distance, any relevant scene photographs, and any specific requirements you may have. This will enable us to offer a comprehensive and precise quotation.